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Customer Service

152. 5 Lessons I Learned From Nightmare Clients

September 7, 2023

Listen Now: You know me as a lawyer turned entrepreneur who’s all about helping you legally safeguard your online business. But I’m also a business owner who faces the same ups and downs you do. In my seven years of...

Graphic to promote Episode 24 of On Your Terms podcast, hosted by attorney-turned-entrepreneur, Sam Vander Wielen. The graphic is light pink with dark teal and pink accents. The podcast title is shown in script and serif fonts. There is a photo of a woman (Sam Vander Wielen) on the graphic. She is standing and holding an iPad in her hands. She has shoulder-length brown hair, is wearing a red -colored short-sleeved top, and she's smiling.

24. Why You Should Treat Your Clients the Way Olive Garden Does

January 3, 2022

Listen Now: Whether you believe Olive Garden is fine dining or low brow, one thing you have to admit is that they are doing something right – and no, it’s not the breadsticks. Olive Garden has a successful approach to...

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Customer Service

24. Why You Should Treat Your Clients the Way Olive Garden Does

January 3, 2022

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