What to Do Instead of Promising Results for Your Clients

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I’m so glad you’re as excited as I am about my big news…

My podcast, On Your Terms, now has a 2nd episode each week! It’s a little baby episode (10 mins or less!) where I answer one of your legal Qs on the pod.

I’ve already shared what else you might need besides an LLC and what happens to your business if you’re…..gone.

Alrighty, with that let’s jump into our weekly Legal Q&A Sesh! 👇

The Question // Tish asks,

If I’m a web designer/SEO expert and sell a course, how would I go about the legal disclaimer? It seems similar to the “I’m a doctor, but not your doctor” (but for web design & SEO). Is that the right way to go about it? I want to share knowledge but not be liable if someone doesn’t follow instructions or it just doesn’t work out for someone’s site for whatever reason.

The Answer //

Such a good question, Tish! The first thing I love about your question is that you recognize that disclaimers are NOT just for those in the health/wellness/food industries.

Everyone who has a business who offers services, sells programs, or creates content needs to be “worried” about disclaimers (worried meaning aware — not losing any sleep over here 🤣).

So disclaimers are something we have in many different places, for different reasons, in our businesses.

You should have disclaimer language in your:

  1. Contracts
  2. Website (via a website disclaimer)
  3. Terms of Use (the contract you use at checkout for your online courses and memberships)
  4. Content (sometimes)

The part of the disclaimer language that you seem to be interested in is the part that I build into all of my client contract templates and terms of use (course/membership contracts) templates regarding guarantees and warranties.

It’s really important that your clients understand that you’re not guaranteeing a certain outcome or result.

For Tish — this might mean not guaranteeing that the client’s web traffic will improve if they use Tish’s SEO services. (We can’t control that — what if the client doesn’t ever post on their site or follow your directions?)

For you this might mean that you’re not guaranteeing a certain body result, mindset achievement, or career outcome.

But as I always say —

We want to be consistent across the board.

We don’t want to make those kinds of promises or representations and then just sneak in a “no promises!” policy in our contracts.

You should be cognizant of not making any statements implying any guaranteed outcome or result. This can actually trigger some states’ consumer protection / fraud laws, too!

This element of your disclaimer (and the disclaimer paragraphs I sprinkle throughout your legal templates from me) are just one part of what makes a solid disclaimer.

But instead of trying to write them all yourself–

How about you shop my DIY Legal Templates, download, and fill one out in 15 minutes or less?

Way easier than writing it yourself, right?

If you’re ready to legally legitimize your business, you need the Ultimate Bundle™️. It gives you all the legal contracts & policies you need, plus access to me in our Private Community for support, and loads of video trainings on every question you’ve ever worried about (like what to do if someone doesn’t pay you, whether you can work with minors, what to do if someone steals your content, how to form an LLC, how to get biz insurance & so much more).

Learn more about the Ultimate Bundle here, and dm me “I want the Bundle” and I’ll send you a link for $400 off, plus 3 free extra legal templates.

Hope this was helpful! Comment below and let me know 🙂

PS: This week I’m sharing what 2022 was actually like for me 🎙 LISTEN HERE! 🎧

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