In the last 7 years of running an online business, I’ve had thousands of positive client experiences AND a handful of nightmare client experiences.
And listen, it’s not my style to “call people out,” and the point of today’s episode isn’t to speak poorly of clients who weren’t ideal. Often, it’s not the person who is a “nightmare” but the scenario you two are in together.
However, I do think it’s helpful to hear other seasoned business owners share what they’ve learned from working with clients and customers who gave them a hard time.
Because, sometimes, these experiences are unavoidable. They’re kind of like a right of passage to be in the online business owner’s club, lol.
In today’s On Your Terms podcast episode, I share the 5 lessons I’ve learned from dealing with nightmare customer scenarios, like…
➡️ There’s always a takeaway to apply.
➡️ It’s not always 100% one person’s fault.
➡️ How to respond instead of react.
… and more.
You can listen to the episode on Apple, Spotify, or directly on my podcast page.
In the meantime, if you want to protect your business from nightmare customer scenarios legally – checkout the Ultimate Bundle™️.
It gives you all the legal contracts & policies you need, plus access to me in our Private Community for support and loads of video trainings on every question you’ve ever worried about (like what to do if someone doesn’t pay you, whether you can work with minors, what to do if someone steals your content, how to form an LLC, how to get biz insurance & so much more).
Learn more about the Ultimate Bundle here, and email me “I want the Bundle,” and I’ll send you a link for $400 off, plus 3 free extra legal templates.